Mostly guided diverse SMB or B2B clients through the complex world of health insurance, providing expert knowledge on individual plans, group policies, and supplemental coverage. By conducting thorough needs assessments, I ensured clients received suitable and cost-effective options. Tailoring plans to their medical histories, budgets, and future aspirations, I delivered personalized solutions that exceeded expectations. I maintained up-to-date industry knowledge, empowering clients to make informed decisions amidst evolving healthcare trends. Through exceptional customer service, prompt resolution of concerns, and advocacy with insurance carriers, I consistently exceeded expectations and achieved high satisfaction rates. My results-driven approach surpassed sales targets, expanded the client base, and contributed to company growth. I am grateful for the journey at UnitedHealthcare and eager to bring my expertise to new challenges. Let's collaborate to make a difference in individuals' and families' lives through comprehensive health insurance solutions.